Information that we collect

Transparen Corporation collects information about visitors through our Contact Us form, through personal correspondence, and through our site logs, which record:

• What pages have been viewed
• What IP (Internet Protocol) address each page was sent to (view your ip address)
• The time and date that the page was retrieved
• The web browser that fetched the page
• Who referred the reader to the page

How we use information

We use the information that you provide to us using the Contact Us page and other forms of correspondence in the following ways:

• We may contact you with more information about Transparen Corporation;
• We may respond to your specific inquiries;
• We may improve our services, service offerings, and marketing materials.

Our web server logs are used in the following ways:

• We improve our marketing materials that we provide online by ensuring that broken links are promptly fixed, and searches that reach our site lead to informative pages;
• We assign rewards (monetary compensation) to affiliate marketing firms for referring paying visitors to our site;
• In case of fraudulent or malicious activity, we may provide log details to law enforcement authorities so that perpetrators can be prosecuted to the full extent of the law.

Cookies

Our website may ask your web browser to store a cookie. Cookies are typically used by websites either to track visitors or to maintain server-side variables relating to visits (such as for maintaining logged-on status in sites that require you to log in). If our site requests that you store a cookie, it is for the latter purpose of maintaining server-side variables related to your temporary session. The purpose of maintaining these variables is to improve your browsing experience. For example, our programs might remember your favorite font size, and apply this preference to each page that you visit.

What we do not do

• We do not sell or share lists of email addresses to other companies.
• We do not release your information to third parties without your expressed permission.

Legal Risks and Expectations of Privacy

While Transparen will make every reasonable effort to shield your private, confidential, perhaps secret and proprietary information from unreasonable search and seizure, there are real legal risks that this information will enter into the hands of third parties, particularly in the execution of court orders.  While we do not feel that it is fair or appropriate to subject your information or the information of our other clients to investigation for civil non-criminal-related matters, the fact is that courts can issue orders with far reaching and costly effects, which might impact you, and they might not realize how much devastation that may cause to you, or even that you might be affected.  In the event that Transparen becomes aware of such an order, where legally permissible, Transparen will endeavour to contact you to make you aware of the order as soon as possible, so that you may arrange your affairs accordingly.  However, in certain circumstances, such as in instances where national security is at stake, it is foreseeable that we will not be able to provide this kind of notice.  In any event, demands for information, such as copies of Transparen's server hard drives, are treated seriously, and every effort is made to ensure that searches are limited in scope to pertain only to the exact files or data which reasonably is needed for the purposes of an investigation reasonably entered into.   But unfortunately, because of this legal risk, servers in Canada may not necessarily be able to satisfy the expectation of privacy that some clients may require.

About this privacy policy

This policy is part of an ongoing commitment to improve our business practices by following recommendations from reputable associations such as the Better Business Bureau of Mainland British Columbia, and the Independent Computer Consultants Association. Read more about Transparen's Business Ethics and Practices.

As a Canadian firm, we also publish this policy in order to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA).

If you have comments or concerns about this policy, please do not hesitate to contact us by any of the methods in our contact page. Your feedback is greatly appreciated.